Use unlimited Tesercom extensions to
- Present the image of a sophisticated and successful company
- Make it easy for callers to reach the right department
- Quickly and easily assign extensions to specific employees or departments
- Give callers pre-recorded business information
Extensions help you increase productivity while enhancing your image
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Set up multiple extensions that point to the same user
Tesercom gives you the flexibility to set up multiple virtual extensions that can all forward to the same phone or voicemail. You can use eVoice Extensions to route calls to a single user covering multiple departments such as Sales, Marketing, and Customer Service. This is another way to reinforce the image that you are running a large, well-established company.
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Present a professional business image
You can make a great first impression by greeting callers with a professionally recorded message that includes a menu of phone extension options. In just seconds, set up extensions to link to specific departments, secondary extension menus, or pre-recorded business information like locations and hours. Easily configure, edit, and remove these extensions as often as you like.
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Give callers the option to listen to “information only” messages
You can also set up information-only extensions, or voicemail extensions, for people who don't need to speak to a live representative but are looking for details about your business. Your pre-recorded messages may include your business address, directions, or new promotions. This is another great way to give your callers a smooth phone experience while saving you time.