Tesercom gives you the flexibility to set up multiple virtual extensions that can all forward to the same phone or voicemail. You can use eVoice Extensions to route calls to a single user covering multiple departments such as Sales, Marketing, and Customer Service. This is another way to reinforce the image that you are running a large, well-established company.

You can make a great first impression by greeting callers with a professionally recorded message that includes a menu of phone extension options. In just seconds, set up extensions to link to specific departments, secondary extension menus, or pre-recorded business information like locations and hours. Easily configure, edit, and remove these extensions as often as you like.

You can also set up information-only extensions, or voicemail extensions, for people who don't need to speak to a live representative but are looking for details about your business. Your pre-recorded messages may include your business address, directions, or new promotions. This is another great way to give your callers a smooth phone experience while saving you time.